In order to return merchandise you have to request a RMA (Return Material Authorization) number first. To do so, please follow this instructions:
1. select your order from the tracking menu
2. select order
3. click request RMA

See RMA policy for more information

GermanMart.com offers a variety of tracking tools. To track your order, please follow this instructions
1. select your order from the tracking menu
2. select the tracking number
3. click track now

Please remember that it can take up to 24h before tracking results are available

GermanMart.com tries to provide as much information as possible. If you still have questions, please send an e-mail with your question to sales@germanmart.com

For questions regarding shipping, billing and return policies please refer to our policy section

For questions regarding our products please refer to the product description or product history are. Here you will find information about our products, their history and the way they are produced.

If you need to get in touch with us, please feel free to send us an e-mail at

sales@germanmart.com

or write us

GermanMart, Ltd.
PMB 160
15111 N. Hayden Rd. Ste. 160
Scottsdale, AZ 85260

or fax us

+1 480 860 2961

or call us

+1 480 767 6076